Overview
Last updated: June 28, 2026.
The Verdant Lab is a Singapore lifestyle brand. For US customers, our primary sales channel is our Amazon storefront. Payments, order processing, shipping, delivery, returns, and related fulfilment services are managed by Amazon and Amazon FBA. We may also operate this informational website and communicate with customers directly. This policy applies to personal information we collect directly from you and information we may receive from Amazon or other service providers to operate the business.
This policy does not replace Amazon's privacy notice, terms, or marketplace policies. When you shop through Amazon, Amazon's terms and privacy policies apply to the information Amazon collects and processes. Other third-party services, such as analytics providers, email providers, and professional service providers, may also have their own terms and privacy policies.
Information we collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Contact information, such as name, email address, phone number, billing address, and shipping address, when you provide it to us directly or when it is made available to us through Amazon for order support or business operations.
- Order and transaction information, such as products purchased, order history, Amazon fulfilment status, returns, customer service requests, and related communications, to the extent made available to us.
- Payment-related information processed by Amazon or applicable payment processors. We do not intend to collect or store full payment card numbers directly.
- Account, preference, and marketing information, such as product interests, email preferences, survey responses, and opt-in or opt-out choices.
- Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring links, approximate location, cookies, and similar technologies.
- Information you choose to provide when you contact us, submit an enquiry, review a product, or otherwise communicate with us.
How we use information
We may use personal information to:
- Support Amazon orders, Amazon FBA fulfilment, returns, and related customer service where information is made available to us.
- Provide customer care, respond to enquiries, and manage product or service issues.
- Operate, maintain, improve, and personalize our website and customer experience.
- Send service messages, transactional updates, and marketing communications where permitted by law.
- Understand product interest, site performance, and campaign effectiveness.
- Protect against fraud, misuse, unauthorized access, and other security issues.
- Comply with legal obligations, enforce our terms, and preserve our rights.
US privacy rights
Depending on where you live and whether a specific state privacy law applies, you may have rights to request access to personal information, correction of inaccurate information, deletion of personal information, portability of information, restriction or limitation of certain uses, and opt-out of sale, sharing, targeted advertising, or certain profiling activities.
California residents may have rights under the California Consumer Privacy Act, including rights to know, delete, correct, opt out of sale or sharing, limit the use of sensitive personal information, and not be discriminated against for exercising privacy rights.
To submit a privacy request, contact us at info@theverdantlab.com. We may ask for information needed to verify your identity and process the request. We will respond within the time required by applicable law, subject to lawful exceptions.
Retention and security
We retain personal information for as long as reasonably necessary to provide products and services, manage customer relationships, comply with legal and tax obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our website and products are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate steps.
International seller notice
Peridot Solutions Pte. Ltd. is based in Singapore. If you are located in the United States or elsewhere outside Singapore, your information may be processed in Singapore, the United States, or other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws that differ from those in your location.
By using our website, contacting us, or purchasing our products, you understand that your information may be transferred, stored, and processed internationally as described in this policy. Mandatory consumer protection rights that apply to you under US federal or state law are not limited by this notice.
Indemnity and responsible use
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Peridot Solutions Pte. Ltd., The Verdant Lab, and their directors, officers, employees, contractors, service providers, and affiliates from and against claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website or products, violation of applicable law, breach of posted terms, infringement of third-party rights, or information you submit to us.
Nothing in this section is intended to limit rights or remedies that cannot be limited under applicable US consumer protection, product liability, privacy, or other mandatory laws.
Updates to this policy
We may update this policy from time to time. When we make changes, we will revise the date above and post the updated policy on this page. Material changes may be communicated through additional notice where required by law.
Contact
Business operator: Peridot Solutions Pte. Ltd.
Brand: The Verdant Lab
Email: info@theverdantlab.com